How to drive experience outcomes through product design?
This is aimed at those who are dabbling with side hustles, working in startups, transitioning to UX and Product Design or generally just curious about how to be more customer outcome driven.
I'm Jithesh, a product designer based in Melbourne. Over 20+ years I've worked across research, UX strategy, interaction and visual design, and design systems — as comfortable running a discovery sprint as polishing final pixels. I've shaped direction and driven alignment at Fitness Passport, Judo Bank, Airwallex, and Aconex — often without formal authority to do it, just through craft, evidence, and trust.
This is aimed at those who are dabbling with side hustles, working in startups, transitioning to UX and Product Design or generally just curious about how to be more customer outcome driven.
Over the last few years, I have been helping, assisting in hiring and now actively doing this job of finding great talent who are hungry and aligning them with businesses that value design and are starved of the craft. This is a list of things that I have reflected on from my journey as a junior designer to where I see emerging talent struggling to find the right opportunities.
I have found this set of questions quite handy to critique designs and distance yourself from the solution.
Over my Product Design career, I have always wanted to take a sneak peek into Product Management. Fortunately for me, Reece has turned out to be a wonderful place to take the steering wheel and control my career journey, giving me just the opportunity I needed to explore Product Management Land.